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- 6/27 Within Japan Outside Japan 6/27 Feature Restrictions to ANA Website Renewal
- 7/4 7/4 Please Be Aware of Fraudulent Emails and Phone Calls Using Our Company and Group Company Names (Updated: July 4, 2025)
- 7/2 Within Japan Outside Japan 7/2 Our Requests to Passengers Regarding Power Bank Use (Applicable to flights boarding on/after July 8, 2025)
- 2/20 2/20 Notice of Request for Thorough Management of Web Passwords and Recommendation of Security Measures for ANA Mileage Club Members
- 4/18 Within Japan Outside Japan 4/18 Contact center congestion (phone calls and e-mail)
- 7/31 Outside Japan 7/31(ANA-operated international flights) Please check your terminal for Haneda Airport departures and arrivals
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Notices from ANA
- Fuel Surcharge and Insurance Surcharge Information for ANA group international flights to/from Japan
- Notice Regarding Security Checks Becoming Mandatory as Stipulated in Civil Aeronautics Act of Japan
- Handling of ANA Mileage Club Service on AirJapan Flights
- Information about PCR Tests for International Travel from or to Japan
- Non-delivery of Authentication Email with the Introduction of Two-Step Authentication
- 7/1 NEW (New Travel Experience) New Japan Domestic Flight Boarding Will Start in May 2026!
- Non-scheduled flights added for August and September!
- [Apology] Cancellation of Codeshare Flights Operated by Partner Airlines
- Regarding changes in the release timing of premium class non-changeable fare and transit discount fare for travel between March 29, 2026, and May 18, 2026.
- ANA Comes in First Place in 2 Categories of the SKYTRAX World Airline Awards
- Suspension of "Keep My Fare" sales
- Partial Revision of ANA Mileage Club Member Services (Updated June 5, 2025)
- Changes to Some Fares for ANA Japan Domestic Flights
- Notice Regarding Revisions to ANA Mileage Club Terms and Conditions
- Notice of Revisions to ANA Card Family Miles Use Agreement and ANA Mileage Club Family Account Service Terms and Conditions
- Revisions to Required Mileage for ANA International Flight Awards
- Transportation for late night arrivals at Okinawa (Naha) Airport and Osaka (Kansai) Airport
- Termination of Partnership with Garuda Indonesia Airways (GA)
- Termination of Diary, Calendar and Notebook Services for Diamond Service and Platinum Service Super Flyers Members
- Termination of Partnership with Scandinavian Airlines (SK)
- Service Suspension Due to the Noto Peninsula Earthquake in 2024
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- [Original ANA Virtual Backgrounds] Free download of high-resolution image/video for online meetings!
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- Warning Regarding ANA Flight Ticket Purchases Made via Flight Comparison Websites, etc.
- Request to Regularly Update Your Registered Information
- Information about the new Web Password and registration request
- Prohibition of On-Board Smoking
- Payment for Reservations Made via the ANA Website (from April 1, 2020)
- Request for Customers Using a Macintosh or iPhone to Upgrade OS
- Customer Service Plan (applicable for travel to and from CANADA)
- Please be aware of the illegal sale of airline tickets
- In-flight Seating and Seat Belt Requirements
- Please Be Aware of Suspicious (Phishing) Emails Pretending to Be Customer Satisfaction Surveys from ANA
- Be Aware of Suspicious Emails (Phishing Emails) Purporting to Be About Refunds From ANA
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